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Reviews

At Ecco Air, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website.

Read what other customers have said about us.

Reviews of Ecco Air, LLC

4.8604651162791

(Based on 43 rated reviews)

02-Jul-2020

Product or service reviewed: AIR CONDITIONER AND FURNACE

Donovan was an exceptional representative. Offered great information about products service, consistent, friendly, professional and my new air conditioner feelas great! I made a good choice! Thank you for her help

Warren Crockett
FORT WASHINGTON

25-Jun-2020

Product or service reviewed: HVAC

Chris and Timothy did a great job servicing my brand new home today. They were thorough and informative throughout the whole process which took several hours (as planned). Very clean and respectful of my home the full day!! I appreciate their service.

Danielle G.
Fort Washington, MD

24-Jun-2020

Product or service reviewed: New Installation

Exceptional service and wonderful technical work. Jerry Rodriguez and his technical guy Chris Ratliff were just a cut above the rest. Highly recommended for the next project. Jerry's exceptional customer relations and Chris's very knowledgeable and experienced technical services is second to non on this project. They earned the 5 stars for EccoAir.

Roberts and Roberts
Hyattsville, Maryland

23-Jun-2020

Product or service reviewed: Hvac/Furnace

Great service. Representatives and technicians were professional at all times. Provided a great level of understanding. Provide accurate information as well as giving me exactly what I need it for my home. THANK YOU SO MUCH!!

Jennifer
Landover MD

16-Jun-2020

Product or service reviewed: ac and furnace

I am very happy with the service that she gave us and the way she explained it to us I will highly recommend her.

Jose Bonilla
Maryland

09-May-2020

Product or service reviewed: Install a/c and heating unit

Rovan and his team were exceptional!! He was polite, patient with questions that I had and was able to answer them with no problem. He made sure that I understood everything. His team of workers came in on time and was very professional. Rovan followed up during and after installation to ensure everthing was going well. He provided great customer service and truly is an asset to your business! Your people speak volume to your company. I will tell others about your service.

Sandra Bailey
CLINTON

11-Feb-2020

Product or service reviewed: Full HVAC system

Great installation...Chris and Tim replaced my old furnace with an up-to-date furnace. They did an awesome job! The install went well, they explained all the new/important parts and assisted me with registering my new equipment.

Valencia Roach
Washington, DC

04-Sep-2019

Product or service reviewed: Service repair

Technician: Bob Straughn

Did not leave a comment

F Matos
Lincoln, DE

13-Aug-2019

Product or service reviewed: New installtion

Technician: Brian and Bob

Price and technician, work performed by Brian and Bob

Maria Molina
Sicklerville, NJ

07-Aug-2019

Product or service reviewed: New install

"Hello Edgar and Kevin was very professional and very polite I will definitely refer this company to friends and family Thanks so much for your service . Work performed by Edgar and Kevin

Stacy Dawkins
Washington DC

01-Aug-2019

Product or service reviewed: New installtion

[Technician] The technician was straight and no bla bla bla. Told me the options I can have, very professional. The price is one thousand dollars more than the company that came to my house. In another worlds , your technician, made the difference..... You should raise he’s payment....

Geraldo Souza
Beltsville, MD

25-Jul-2019

Product or service reviewed: New installtion

Timeliness, Service, Price, Technician] Awesome person to meet overall". Kevin did my install

Angel Pelaez
Dundalk, MD

12-Jul-2019

Product or service reviewed: New installtion

Price] Prove is comparable to the other quotes that we recieved from other companies. Your finance option is better than all that have come by so far. Just waiting for the quote so i can sit down with my wife and finalize our decision". Work by Brian

Jamero Clark
Lumberton, NJ

02-Jun-2019

Product or service reviewed: Quote for new install

[Technician] Technician is friendly and very knowledgeable. Performed by Chris

Michael Tirado
Dundalk, MD

28-May-2019

Product or service reviewed: AC Unit and Tankless Water Heater

Mr. Chris Ratliff is the gentleman that has helped my family and I adjust to the new home we purchased. He installed both our AC Unit and Tankless Water Heater. I’ve called him multiple times to help me figure out issues that I couldn’t even at the latest of hours. He is a genuine and trustworthy technician and I would recommend him to anyone looking to install me systems in your home. Thanks a million Chris. You are the man.

Anthony and Jennifer Burns
Mount Airy, MD

29-Oct-2018

Product or service reviewed: AC and Heating

You Just Got a 5 Star Review in Dispatch! Luann Blount said: "[Service, Price, Timeliness, Technician] Working with Ecco was a joy from the very beginning. The scheduler was courteous, the technician was knowledgeable and personal and they offered a range of options that met my needs. I'd definitely work with them again. " Work Performed By: EDGAR MEDINA

LuAnn Blount
Columbia, MD

29-Aug-2018

Product or service reviewed: AC and Heating

Technician: Bob Straughn

You Just Got a 5 Star Review in Dispatch! Wallace R III Henry said: "[Service, Timeliness, Technician] Great team of professionals. Ceal and efficient. " Work Performed By: Bob Straughn

Wallace Henry III
Silver Springs

22-Aug-2018

Product or service reviewed: New system Install

Technician: Kevin Osterman

You Just Got a 5 Star Review in Dispatch! Valerie Bruins said: "[Service, Price, Timeliness, Technician] Extremely satisfied with the service, Kevin went out of his way to get us sorted out as fast as possible, I would highly recommend. Thank you"

Valerie Bruins
Glen Burnie

22-Aug-2018

Product or service reviewed: New quote for a new system install

Technician: Edgar Medina

You Just Got a 4 Star Review in Dispatch! Manuel Carchi said: "[Service] Good"

Manuel Carchi
Baltimore

17-Aug-2018

Product or service reviewed: HVAC

Technician: Edgar Medina

You Just Got a 5 Star Review in Dispatch! Valerie Bruins said: "[Service, Price, Timeliness, Technician] I am extremely happy with the service. Edga was extremely helpful explaining everything, also very friendly. I would recommend Edga to other people who are looking for a new HVAC system. Thank you Edga so much." Work Performed By: EDGAR MEDINA

Valerie Bruins
Glen Burnie

14-Aug-2018

Product or service reviewed: HVAC

Technician: Edgar Medina

You Just Got a 5 Star Review in Dispatch! JOSE O. / O. said: "[Service, Timeliness, Technician] Edgar was great, helpful and knowledgeable. " Work Performed By: EDGAR MEDINA

Jose O
Washington DC

08-Aug-2018

Product or service reviewed: HVAC

Technician: Edgar Medina

You Just Got a 5 Star Review in Dispatch! Jun Gao said: "[Technician] The technician came our house on time and did very professional check-up and assessment." Work Performed By: EDGAR MEDINA

Jun Gao
Boyds

21-Jul-2018

Product or service reviewed: HVAC

Technician: Edgar Medina

You Just Got a 5 Star Review in Dispatch! Bill Akers said: "[Price, Timeliness, Technician] Edgar seems to be a awesome dude as a person job wise and outside of work " Work Performed By: EDGAR MEDINA

Bill Akers
Bel Air

20-Jul-2018

Product or service reviewed: HVAC

Technician: Edgar Medina

You Just Got a 5 Star Review in Dispatch! Arnold Devenchi said: "[Service, Timeliness, Technician] The technician was very knowledgeable about which services my unit potentially needed and answered any question I may have had. " Work Performed By: EDGAR MEDINA

Arnold Devenchi
District Heights

14-Jul-2018

Product or service reviewed: New system Install

Technician: Kevin Osterman

You Just Got a 5 Star Review in Dispatch! Vallotta guzman said: "[Service, Price, Timeliness, Technician]" Work Performed By: Kevin Osterma

Valentino Guzman
Ft Washington,MD

14-Jul-2018

Product or service reviewed: New quote for a new system install

Technician: Edgar Medina

You Just Got a 4 Star Review in Dispatch! grip johnson said: "[Service, Technician]" Work Performed By: EDGAR MEDINA

Jermaine Johnson
Upper Marlboro

14-Jul-2018

Product or service reviewed: New quote for a new system install

Technician: Edgar Medina

You Just Got a 5 Star Review in Dispatch! victoria darwey said: "[Service]" Work Performed By: EDGAR MEDINA

Musa Darway
Essex

13-Jul-2018

Product or service reviewed: AC and Heating

Technician: Kevin Osterman

You Just Got a 5 Star Review in Dispatch! Vallotta guzman said: "[Service, Price, Timeliness, Technician]" Work Performed By: Kevin Osterman

Vallotta Guzman
Fort Washington

05-Jul-2018

Product or service reviewed: AC and Heating

Technician: Terry Brennan

You Just Got a 4 Star Review in Dispatch! Sandra Williams said: "[Timeliness] He shared important information on upgrading my system " Work Performed By: Terry Brennan

SANDRA WILLIAMS
Washington DC

26-Jun-2018

Product or service reviewed: Air Handler

Technician: Chris

You Just Got a 5 Star Review in Dispatch! Jeanine Hightower said: "[Service, Price, Timeliness, Technician] Chris replaced my air handler in 3.5 hours. He explained to me what he had to do, and he answered my questions. They gave me a good price for a Goodman brand product. :-)" Work Performed By: Chris Ratliff

Jeanine Hightower
Washington DC

21-Jun-2018

Product or service reviewed: New system Install

Technician: Brian Roman and Bob Straughn

You Just Got a 5 Star Review in Dispatch! SHELDON WELSH said: "[Service, Technician] Technician and service provided excellent." Work Performed By: Bob Straughn

Sheldon Welsh
Pemberton, NJ

11-Jun-2018

Product or service reviewed: New Air Handler

Technician: Brian Roman

You Just Got a 4 Star Review in Dispatch! Jeanine Hightower said: "[Price, Technician] Initially contacted for heat pump diagnosis, but I knew I needed a replacement air handler only since my heat pump unit is 1 year old. Technician (Brian Roman) was almost a couple of hours late, but he informed me during our initial call that he was traveling from Delaware, so I understood. He was very professional in placing my order. The price was right, and he presented the proper paperwork. We agreed on a service date of 6/16/18 (also reflected on the paperwork I have), but I've gotten notification that the installers will be here this morning (6/11/18) at 10am, which lowers my rating score at this time. " Work Performed By: BRIAN ROMAN

Jeanine Hightower
Washington DC

05-Jun-2018

Product or service reviewed: New system Install

You Just Got a 5 Star Review in Dispatch! Lissa & Brady McCoy said: "[Service, Price, Timeliness, Technician] The technician was amazing. He ran across several obstacles but overcame everyone and provided us with excellent service. I really couldn't be happier. " Work Performed By: PAT WASHINGTON

Lissa McCoy
Baltimore, MD

24-May-2018

Product or service reviewed: New Heat Pump system

Technician: Justin Thompson

You Just Got a 5 Star Review in Dispatch! Dorothy Janz said: "[Service, Price, Timeliness, Technician] Very happy everything went very well technicians were great." Work Performed By: Justin Thompson

Dorothy Janz
Germantown

22-May-2018

Product or service reviewed: New ac and furnace

Technician: Edgar Medina

You Just Got a 5 Star Review in Dispatch! Jeremy Rosario said: "[Service, Price, Timeliness, Technician] Edgar was on time very respectfull clean guy broke things down to understanding terms awesome service can't wait to have you guys come out and install out new air thank you guys !" Work Performed By: EDGAR MEDINA

Jeremy Rosario
Edgewood, MD

03-May-2018

Product or service reviewed: AC Condensers

Patricia Spalding said: "[Service, Price, Timeliness, Technician] My experience with Ecco Air has been absolutely amazing! From the owner himself (Joey) personally calling me back after my initial inquiry and taking more than ample time to better help me understand my situation and possible options, to him having someone come speak to me the very next day, who was THE BEST! Edgar showed up on time and was very professional, yet laced enough that I felt absolutely comfortable with him. HVAC problems can be expensive and intimidating, so you want to know that you are talking to someone that knows what they are doing, able to provide you with multiple options, as well as the best and worse case scenarios for each. I learned of my systems not working at the height of spring heat and because of the skilled workforce they have, they had me scheduled and ready to go the very next day! I promise you the service I've recieved is far superior to many other companies, across industries. I certainly plan to tell any and everyone I know who needs someone to to them, and i certainly plan to keep them on my toolkit for future needs. I can't thank you all enough for your help and understanding! " Work Performed By: EDGAR MEDINA

Patricia Spalding
Baltimore, MD

09-Apr-2018

Product or service reviewed: New ac and furnace

Survey Completed: “[Service, Technician] The salesman told me that the technician would be here at 9 he did not arrive until 11 other than that everything was great” By Dawn Teel Dawn Teel on 03/05/2018 @ 3:17pm EST

DAWN TEEL
ESSEX, MD

02-Apr-2018

Product or service reviewed: New ac and furnace

"[Service, Price, Timeliness, Technician] I was very satisfied with the offer particularly 0% interest and the affordable monthly fee. I also did not need to pay a down payment which was a big plus.The comfort consultant Edgar Medina and technician were really knowledgeable and with excellent customer service. Thanks so much Work Performed By: Justin Thompson

Sarah C.
Baltimore, MD

03-Mar-2018

Product or service reviewed: Heating Repair

The service was outstanding. The staff & tech all were very professional and helpful. I would highly recommend to anyone in need of services/ repairs.

Michelle S.
Bowie, MD

03-Mar-2018

Product or service reviewed: Maintenance

This company came highly recommended, and they did not disappoint. I was very pleased with their professionalism, and quality of service.

Luisa S.
Greenbelt, MD

27-Feb-2018

Product or service reviewed: AC and Heating

Technician: Chris Ratliff

You Just Got a 5 Star Review in Dispatch! STEPHANIE CUFF said: "[Service, Price, Timeliness, Technician] I don’t gave three people your number and name hope they go through like i did" Work Performed By: Chris Ratliff

Stephanie Cuff
Randallstown

31-Jan-2018

Product or service reviewed: service

Ecco Air is very efficient and a great company to work with.

Barb Y.

31-Jan-2018

Product or service reviewed: HVAC

Ecco Air is fantastic to work with. They provide the best customer service. Their prices are fantastic and can provide financing for anyone in need (good or bad credit). I would highly recommend this company to all friends in need.

Amanda J.
Georgia